Refund & Cancellation Policy For A1 Dupattas

At A1 Dupattas, we strive to provide our customers with the best shopping experience. Please read our Cancellation and Refund Policy carefully to understand your rights and our commitments

1. Current Return and Refund Policy

• No Returns or Refunds:
  Currently, A1 Dupattas does not accept returns or offer refunds on any products. All sales are final once the order is confirmed and processed. We are working towards providing a return and refund policy in the future to better serve our customers.
• Future Return Policy:
  We understand the importance of flexible shopping, and we plan to introduce a return and refund option soon. Updates regarding this policy will be made available on our website.

2. Order Cancellation

• Cancellation Window:
  You may cancel your order within 24 hours of placing it by contacting our customer support team at  a1dupattaschirawa@gmail.com  or    +91 9079030531 
• After 24 Hours:
  Cancellations after 24 hours may not be accepted as the order may have already been processed or shipped.

3. Refund Eligibility for Cancelled Orders

• Before Shipment:
  If you cancel your order before it has been shipped, we will provide a full refund to your original payment method.
• After Shipment:
  Orders that have been shipped are not eligible for cancellation or refund, as returns are currently not accepted.

4. Damaged or Defective Items

• Reporting Timeframe:
  If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving the item with your order number, a description of the issue, and supporting photographs. We will work with you to resolve the issue.
• Resolution:
  While returns and refunds are currently not offered, we will assess each situation individually and provide an appropriate resolution, which may include a replacement or store credit.

5. Future Refund and Return Policy

• Our Commitment:
  We are dedicated to enhancing our customer service and will introduce a comprehensive return and refund policy in the near future. Once implemented, the details of the new policy, including eligibility and process, will be shared on our website.

6. Governing Law

This Cancellation and Refund Policy shall be governed by and construed in accordance with the laws of India, under the jurisdiction of Chirawa City, Rajasthan.

7. Changes to This Policy

A1 Dupattas reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

8. Contact Us

For any questions or assistance regarding cancellations, refunds, or any other concerns, please contact​​ us